ISOMORPHIC SOFTWARE: THE RIGHT TECHNOLOGIES, THE RIGHT PEOPLE FOR TACKLING CLAIMS PROCESSING AUTOMATION
The insurance industry and claims processing is a complex arena, with a multitude of factors that must be considered to maintain a profitable pipeline.
Key considerations for the Insurance industry revolve around the fact that insurers are increasingly dependent on emerging technologies and data sources to drive efficiency.
Isomorphic Software has been building applications in this industry for 20 years, all major industry players have capitalized on our expertise to build applications or are using our technology with our assistance, and many of the most sophisticated web applications ever built in this industry were built by us.
The SmartClient framework offers an environment that supports the creation of applications used all day, every day by dozens, if not hundreds of specialist claims processors, who are always working on multiple claims concurrently.
Processing claims quickly and accurately is, to a first approximation, the bottom line of an insurer, so the software that claims processors used is of paramount importance.
A key challenge in automating claims processing is the extremely complex validation rules that stem from both the regulatory environment and from the insurer’s own internal revenue-optimizing processes. A typical validation scenario involves checking multiple related field values, some of which need to be pulled from other related objects or related data feeds and maybe aggregates or calculations based on related values and objects.
SmartClient’s best-in-class validation engine makes even the most complex validation scenarios easy and declarative - non-programmers can literally read and understand the rules as they are expressed in simple XML.
Even better, SmartClient’s validation engine uses the same simple validation declarations for both server-based and opportunistic in-browser validation checks. From a single definition, you get both server enforcement and in-browser checks that avoid unnecessary server trips, radically improving scalability and application responsiveness, so that your claims processors never have to wait for an overloaded database and can reach much higher levels of productivity.
Driving forward with insurance workflow automation is a process that needs to be undertaken with extreme care and consideration. Particularly when regulation and industry standards are a variable that constantly changes and requires the necessary visibility across the board.
Typical to any insurer, the most important factor is the result on the bottom line, insurance claims automation can fundamentally improve this kind of notion by incorporating and utilizing technology that enables applications to be built to the highest standard.
Isomorphic Software has by far the most sophisticated, most advanced component set for validation logic applications, this being an integral part of the insurance claims automation process.
